CALL CHARLIE • ARKANSAS
Arkansas Vehicle Owners: Three Years and a Strong Case
Arkansas has a three-year statute of limitations on property damage claims. That window closes faster than most people expect — especially when carriers drag out the repair process, delay paperwork, and hope you lose interest. If you've been in an accident in Little Rock, Fayetteville, Fort Smith, or anywhere in Arkansas, you have the right to demand a fair settlement and the right to dispute a lowball offer.
Certified Appraisals — Every Make & Model
Arkansas at a Glance
Key facts every Arkansas vehicle owner should know before talking to an insurance company.
Statute of Limitations
3 Years
Time limit to file a property damage claim in Arkansas.
Diminished Value
Third-Party
Recoverable from the at-fault party's insurer.
Appraisal Clause
Available
Many auto insurance policies sold in Arkansas include an appraisal clause.
Ark. Code § 16-56-105 sets the three-year statute of limitations. Ark. Code § 23-66-206 governs unfair claims settlement practices.
Diminished Value & Total Loss in Arkansas
Diminished Value Claims in Arkansas
Arkansas recognizes diminished value as a third-party tort claim. When the other driver is at fault, their insurer owes you the measurable loss in your vehicle's market value. Arkansas courts have supported DV recovery under general tort principles, and a documented appraisal is the standard way to establish and support the claim.
Total Loss Disputes in Arkansas
Arkansas requires insurers to pay actual cash value for total loss vehicles. Most Arkansas policies include an appraisal clause. The Arkansas Insurance Department regulates carrier conduct and accepts complaints when insurers fail to meet fair settlement standards.
Why People Say, “Call Charlie”
“Call Charlie” wasn’t created in a marketing meeting. It happened naturally. Over the years, when someone ran into a difficult insurance problem, someone would say, “You need to call Charlie.”
I’ve spent more than 25 years in the collision repair industry. I’ve seen how insurance pressure, poor communication, and missed procedures leave vehicle owners feeling confused, unheard, or stuck with a repair that falls short of what they deserved.
That’s why I do what I do. When you call me, you’re not reaching a call center. You’re speaking directly with an experienced, independent appraiser who understands repairs, claims, diminished value, and total-loss disputes.
If you’re in Arkansas and something doesn’t feel right about your claim — that’s why people say:
Call Charlie.
Clarity. Strategy. Results.
Call Charlie: 877-587-3040
Real Cases. Real Numbers. Real Wins.
These are actual client outcomes — documented, certified, and settled.
Mazda CX-5
They Said “Just a Bumper Job.” The Reality Was Structural Damage.
Insurer's Estimate
$4,732
Appraisal Agreement
$22,342
+$17,610
Additional recovery — 372% more
Total Loss — Appraisal Clause Exercised
The Insurer Undervalued the Vehicle. The Umpire Didn't.
Insurer's Offer
$18,819
After Appraisal
$25,837
+$7,018
Additional recovery — 37% more
2022 Mercedes-Benz GLB • Scottsdale, AZ
State Farm Approved the Full Diminished Value Amount.
Without CCA
$0
Full Payment Approved
$5,439
$5,439
Recovered — full amount approved
Three Steps. That's It.
No attorney. No upfront cost. No obligation until you say go.
Check Your Claim
Use our free calculator to see if you qualify and estimate your recovery.
Get Your Appraisal
Our IACP-certified appraisers produce your USPAP-compliant report and demand letter.
Collect What You're Owed
Present your certified appraisal to the insurance company and claim your money.
Serving Arkansas Vehicle Owners
We work with vehicle owners and collision centers across Arkansas, including:
Arkansas Auto Claims FAQ
How long do I have to file a diminished value claim in Arkansas?
Arkansas has a 3-year statute of limitations on property damage claims, which includes diminished value. The clock starts on the date of the accident. While you have 3 years, we recommend acting as soon as possible — evidence deteriorates, vehicles get sold, and the stronger your documentation is early on, the better your outcome.
Can I file a diminished value claim in Arkansas?
Yes. Arkansas recognizes diminished value as a third-party tort claim. If someone else caused the accident, their insurance company owes you the difference between your vehicle's market value before and after the accident.
What if my insurance company totaled my car and the offer is too low?
Insurance companies use automated valuation tools that frequently undervalue vehicles. Many auto insurance policies sold in Arkansas include an appraisal clause. If your policy includes one, you can formally dispute the insurer's valuation with a certified independent appraisal. We handle the entire process — from the appraisal through the umpire hearing if it goes that far.
Does Collision Claims Advisors serve Arkansas?
Yes. We serve vehicle owners and collision centers in Little Rock, Fort Smith, Fayetteville, Springdale, Jonesboro, and Conway, and every other part of Arkansas. We also serve all 50 states. Our certified appraisals are produced remotely using market data, vehicle documentation, and our proprietary AppraisalIQ platform — no in-person inspection required for most claim types.
How much does a certified appraisal cost?
The initial claim check is always free. If you decide to move forward, pricing starts at $325 for a diminished value appraisal. Total loss and repair dispute appraisals are priced based on scope. There's no upfront retainer, no percentage of your recovery, and every report comes with a money-back guarantee.
I own a collision center in Arkansas. Can I partner with CCA?
Absolutely. We partner with collision centers across Arkansas to offer diminished value, total loss, and repair dispute appraisals to their customers. You get a branded landing page, a partner portal, and visibility into every claim. It's an easy way to differentiate your shop and build customer loyalty. Learn more about partnering with CCA →
Ready? Let's Figure Out What You're Owed.
Use the free claim check below or call us directly at 877-587-3040. Either way, you'll know where you stand in under five minutes.
Arkansas Vehicle Owners:
Don't Leave Money on the Table.
Every day you wait, evidence fades, deadlines move closer, and the insurance company counts on you doing nothing. A five-minute conversation is all it takes.
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